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disable audio input????

i can only get sound tracker to hear my laptop mic...i try to select my usb mic (which is on list) but it just kicks me into a disable audio input message, or i when i try to get sound directly from my audio interface it either does the same thing or it sticks but then doesn't hear anything.... any advice?

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I assume the interface works when used with other applications.
If not then I would double check that it is enabled in sound preferences in the control panel (or the Mac equivalent) 

If it's still not working, do you have any screenshots of the error?

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