Technical Support
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Free ELM License
Knowledge base
DMX USB
Open DMX USB (70303)
2
Windows: Software not recognizing Open DMX USB
MacOS: Software not recognizing Open DMX USB
DMX USB Pro (70304)
2
Enabling and Disabling RDM
LED Status Indicator
DMX USB Pro Mk2 (70314)
5
DB-15 breakout
DMX USB Pro Mk2 Status LED
Error Mode
MIDI Functionality
Standalone Mode
Pixel Controllers
DIN Pixie (73539)
3
Configuring DIN Pixie settings
Standalone
RJ45 Cabling and XLR Pinout
Octo (71521)
2
Controlling different voltages or protocols at the same time
OCTO protocol configuration
Pixelator & Pixelator Mini (70060&70067)
5
Achieving more than the 10Amp limitation on a PLINK Injector
Combining the Pixelator and Pixelator Mini on the same project
Merge Input Universes
RJ45 Cabling & PLINK pinout
Specifying the correct PLINK INJECTOR
Show Controllers
S-Play (70092)
7
Configuring a micro SD card for the S-Play
DALI & DALI2 system
Fatal Engine Error
Sync multiple S-Plays
System Specification
View all 7
DMX Nodes
DIN Ethergate (71030)
1
RDM
Storm 8 (70056) & Storm 24 (70050)
2
DMX output only
RJ45 Cabling & XLR pinout
Datagate Mk2 (70044)
2
Control DMX Channels using OSC
Datagate Mk2 processing limitations
DMX Distribution
DIN-RDS4 (72004)
4
Latency for the DIN RDS4 Mk2
Linking multiple DIN-RDS4’s (RDM)
Maximum quantity of DMX fixtures I can connect to each DMX output
Maximum refresh rate the DIN RDS4
D-SPLIT (70578 & 70579)
3
Two DMX inputs as primary and backup
DMX Pass-through
Merge multiple DMX sources
Software
D-Pro (70573 & 70571)
8
Assign multiple buttons or sliders to midi notes
Create a new fixture in D-Pro
Editing a D-Pro show offline
Integrate tempo into cuelists
D-Pro License
View all 8
ELM
7
ELM license
Output Protocol
Recommended computer specs for ELM
Remote Management & Control & Triggers
Video Input & Capture Cards
View all 7
CV Controllers
CVC4 (73925 & 73926)
10
Behaviour on DMX loss
Calculating the maximum length of LED strip a CVC4 can control
Chaining multiple CVC4s
Changing the CVC4's start address
CVC4 Heat Dissipation
View all 10
General Knowledge
Compatible Software
2
Compatible eDMX (Art-Net / sACN) Software
Compatible USB Software
Datagate Family
2
How to Identify Datagate Family Hardware Revision & Firmware version
Remotely Changing Datagate Family Profiles Using HTTP
Developers
4
DMX USB Pro API
DMX USB Pro Mk2 API
DIN Pixie API
S-Play API
DMX
4
DMX Pin Out
Ensuring a reliable DMX setup
Optical Isolation
DMX Troubleshooting
DMX USB
11
Input & Output
Finding your computer system information
Install FTDI Drivers
Latency on USB to DMX Product
Using multiple USB devices at once
View all 11
eDMX (Art-Net / sACN)
3
Sending eDMX over WiFi
Output Merging & Holding Value on data loss
Art-Net
Networking
11
Change IP address (macOS)
Change IP address (Windows)
Connecting to Web Interface
IGMP version
IPv6 compatibility (grandMA+Dot2)
View all 11
Pixel Controllers
5
Color Ordering Outputting the wrong color but have control
Controlling different types of Pixel Tape
Maximum Pixel Tape Length
Pixel grouping
Pixel Protocol Compatability
Pixel Strips & Dots
6
Can I adjust the PWM rate of Pixel IC's?
Getting Started with ENTTEC Pixel Strip
Power Up & Down Procedure
Specifying Pixels for a Project
Troubleshooting Pixel Installations
View all 6
Miscellaneous
1
Plastic cases
Legacy Product
Legacy Software
2
RDM Kit range (70511/70531/70532/70533/70534): Legacy Product
DMXIS (70570): Legacy Product
Community forums
Showing recent updates
Start a new topic
EMU Forum
Fixture Library Requests
21
How to Raise a Fixture Library Request
Posted by
Sam Parsons
,
about 1 month ago
Last Reply
by Sam Parsons
about 1 month ago
Tengchang 90W LED Prism Spot 15CH
Posted by
Kurt Detloff
,
about 19 hours ago
Last Reply
by Crescit
10 minutes ago
U KING 100W BEAM Light 12CH
Posted by
Kurt Detloff
,
1 day ago
Last Reply
by Crescit
about 24 hours ago
See all 21 topics
General Topics
25
Download Links & How to Raise a Feature Request or Bug Report
Posted by
Sam Parsons
,
about 1 month ago
Last Reply
by Sam Parsons
about 1 month ago
Speed setting with VST
Posted by
BrandonH
,
9 days ago
Last Reply
by BrandonH
about 14 hours ago
EMU VST/DAW
Posted by
Lorne
,
5 days ago
Last Reply
by Chris Klimecky
about 15 hours ago
See all 25 topics