Hello, thanks for the log, it showed the track for the issues. From what I am seeing, your DMX USB PRO doesn't have the correct driver, please install FTDI driver from the next link:
https://ftdichip.com/drivers/d2xx-drivers/
For the full description reference:
https://support.enttec.com/support/solutions/articles/101000395651-open-dmx-usb-windows-software-not-recognizing-device
Please let us know here on the results.
김설민
( I tested on 23.01.13.9 / 22.08.17.4)