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the software does not recognize the open dmx usb interface

Hello, I purchased an open dmx usb and it is not recognized by the software. The PC sees the interface, I found it in the device manager, but when I tell it to look for it, it doesn't find it. can you help me??


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Hello, that sounds like other application uses your device. Check that out and make it sure no other application uses it. Also would be good to try with another machine.

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