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Enttec Din PIXIE doesn't output spi signal

Hi guys, I have some pixel dots from a manufacturar called Multilight, but my pixels dont give any reaction on any commands I give, ive tried several protocols, but no one workt. I am using the EMU software, and I have enabled the PIXIE. it also shows a green LED. i have also patched some leds, and when i enable artnet i see that data is sending via artnet, but the spi dots don't do anything. have i missed anything in the configuration process, or are my dots not working correctly? 


here is the link from the dots Im using:

https://www.multilightholland.nl/nl/product/camaleon-pixel-oval-3-26-mm


already thanks

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