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can't get dmx usb pro to work

i need to control dimmer packs via usb. i have the dmx usb pro set up - done all the firmware etc, it is connected to a botex 4 channel dimmer which works with my desk (they're about 10 years old) 


the usb pro is flashing that it is sending dmx


the dimmer is receiving dmx info


nothing i do allows me to dim any channels


i've tried various generic patches - all of which show the correct dmx addresses for the dimmer packs


i'm at a loss

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