Technical Support

I'm using an Enttec Open DMX USB Interface with a Raspberry Pi 5 trying to control DMX lights (a PAR LED RGBW) for a project. The lights work perfectly with QLC+, proving the hardware setup is correct, but I can't get them to respond when using OLA or Python control.

Hardware:

-Raspberry Pi 5
-Enttec Open DMX USB Interface
-DMX lights with addresses set to 001 and 006 All fixtures and cabling confirmed working with QLC+

Software:

-OLA installed but unsure about configuration
- Can access OLA web interface at localhost:9090 but not sure about proper setup
-Port is correctly detected at /dev/ttyUSB0

Could you help with:

- Proper OLA configuration steps for Enttec Open DMX
- How to verify if OLA is correctly communicating with the interface
- Any specific settings needed in the web interface
-Whether I should use OLA's Python API instead of direct serial communication

Any suggestions would be greatly appreciated! Thnk you so much

I am having this same problem as well. I am using Ubuntu 22.04. I can get the Hex lights to work using QLC+ (proving the hardware works), but I am struggling to get any sort of response using OLA.

Were you able to solve the problem?