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MULTIVERSE NOT WORKING

Suffice it to say I'm pretty fucking pissed off right now. I am currently trying to set up a show that I built out with two universes. Whenever I connect to the internet the license is fine. Whenever I connect to the router that is for my show and offline I am getting I do not have a premium license and cannot use multiverse. Before you ask, YES I have input the offline key and it takes it fine. Still getting the message. This is absolute fucking bullshit, and if my show is ruing tonight I will be doing a chargeback on my license. 

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Hi! Can you email [email protected] so we can assist you further with this? 

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