What is an FTDI Driver?
All ENTTEC DMX USB use FTDI chips as part of their circuitry to communicate with a computer they’re connected to via USB.
“FTDI Drivers” are the system level services that ensure the FTDI chips inside ENTTEC products communicate as expected with a computer.
The drivers that ensure these products can be connected to any Windows. Mac or Linux operating system are managed and updated by FTDI, every so often when a change is made to an operating system, FTDI drivers may be updated (typically these are delivered behind the scenes as part of MacOS or Windows updates).
Our USB to DMX products are designed within the D2XX FTDI Driver framework, meaning that our products are reliable and compatible with the latest operating systems.
How do I install compatible drivers?
Visit the FTDI website where you can find the FTDI Driver download for your operating system and full installation guides.
If you are unsure of your operating system information, please see our guide.
If your device is still not discovered following installation of the correct driver, unplug, and re-plug your device, or restart your computer.
When installing either of our EMU, DMXIS and Pro Manager software, there is an option to install the latest FTDI Driver within the installation process.
Click on ‘Extract’ and follow the setup procedure by clicking Next.
- This will run the driver install process and copy the relevant files.
- Once complete, it will show the completion screen, highlighting that the drivers have been installed correctly.
If your device is still not discovered following the installation of the correct driver, unplug, and re-plug your device, or restart your computer.