Technical Support

Compatible Software 2

• Compatible eDMX (Art-Net / sACN) Software
• Compatible USB Software

Datagate Family 2

• How to Identify Datagate Family Hardware Revision & Firmware version
• Remotely Changing Datagate Family Profiles Using HTTP

Developers 4

• DMX USB Pro API
• DMX USB Pro Mk2 API
• DIN Pixie API
• S-Play API

DMX 4

• DMX Pin Out
• Ensuring a reliable DMX setup
• Optical Isolation
• DMX Troubleshooting

DMX USB 11

• Input & Output
• Finding your computer system information
• Install FTDI Drivers
• Latency on USB to DMX Product
• Using multiple USB devices at once

View all 11

eDMX (Art-Net / sACN) 3

• Sending eDMX over WiFi
• Output Merging & Holding Value on data loss
• Art-Net

Networking 11

• Change IP address (macOS)
• Change IP address (Windows)
• Connecting to Web Interface
• IGMP version
• IPv6 compatibility (grandMA+Dot2)

View all 11

Pixel Controllers 5

• Color Ordering Outputting the wrong color but have control
• Controlling different types of Pixel Tape
• Maximum Pixel Tape Length
• Pixel grouping
• Pixel Protocol Compatability

Pixel Strips & Dots 6

• Can I adjust the PWM rate of Pixel IC's?
• Getting Started with ENTTEC Pixel Strip
• Power Up & Down Procedure
• Specifying Pixels for a Project
• Troubleshooting Pixel Installations

View all 6

Miscellaneous 1

• Plastic cases