Technical Support

ENTTEC’s Pixelator Mini is an 8-port Art-Net/sACN pixel converter that forms the head end of the PLink control system. Each Pixelator Mini can receive up to...

ENTTEC’s Octo Mk2 is an 2-port Art-Net/sACN pixel converter that can receive up to 8 Universes of Art-Net/sACN, and convert it directly to Pixel data (SPI)....

Cable Length We strongly recommend a maximum wire length of 3 meters between your pixel controller and the first pixel. This distance limitation is a preca...

There is no merge functionality implemented within ENTTEC's Pixel Controllers. This means that if you send two different sources on the same Universe, t...

To ensure perfect sync between different Pixelator types, ENTTEC only recommends using the same type of pixel controller on an installation. This is bec...

Pixels can be grouped together for the purpose of reducing the number of input channels required to control a certain number of pixels. This feature allows ...

Power Up It is advised to send control levels of 0 intensity to all pixels prior to powering up. Powering up with pixels already receiving data will cause ...

Factory resetting your Pixel Controller will results in the following: Resets the device name. Enables DHCP. Static IP Address reset (IP address = 192.1...