Technical Support

What is Art-Net? Art-Net is essentially DMX over IP (DMX over a network). However, unlike DMX, you can send thousands of DMX universes over one cable at on...

We’ve listed just some of the software compatible with ENTTEC hardware below: Note that this list is not exhaustive; there are many other options availa...

There are several different methods of merging & combining DMX. We’ve outlined the methods below alongside a list of the ENTTEC products these are suppo...

Broadcast storm control is a feature of many managed switches (for example, Netgear M4300) in which the switch intentionally ceases to forward all broadcas...

For the most reliable installation, it’s recommended to use a wired connection where possible (i.e. using a Lightning-to-Ethernet Adaptor); however, if cont...

Most PLC’s have the ability to send ArtNet or sACN packets, however, they aren’t necessarily designed for sending constant streams of data with 1000’s of di...

Do I need specific drivers for ENTTEC products? In short; NO. - Generic Art-Net or sACN drivers only. There isn’t a specific driver for the DIN-ETHERGAT...

TABLE OF CONTENTS Dynamic Host Configuration Protocol (DHCP) Static IP Recommended network configuration IGMP Version Recommended network distribution...