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How to Request a Fixture for EMU

Updated Apr 23, 2026
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If your fixture isn't in EMU's library yet, you can request it and we'll add it for you. Here's how:

1. Email us

Send an email to support@enttec.com with the subject line:

Fixture Request – [Manufacturer] [Model Name]

Example: Fixture Request – Chauvet DJ Intimidator Spot 360

2. Include the fixture details

In the body of your email, include:

  • Manufacturer name
  • Full model name/number
  • Any specific DMX modes you need (e.g. "16-channel mode")

3. Attach the datasheet or user manual

This is the most important part — without it we can't build an accurate fixture profile. You can usually find it on the manufacturer's website by searching [model name] user manual PDF.

Hit send — that's it.

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