How can we help you?
Search our knowledge base for answers to common questions
Browse by Category
Find what you're looking for by exploring our categories
Recently Added
E-Streamer (70710/70711): Legacy Product
DISCONTINUED: This product has been superseded by the S-Play 70092. Features: Stream multiple Universes: C...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
ELM 2026 Upgrade Licensing - Key facts
The current version of ELM is ELM 2026. Am I eligible for a free upgrade to ELM 2026? You qualify for a free upgrade to...
Overdrive mode: what changes when DMX runs faster than the standard
Overdrive mode lets a single DMX output carry more than one universe by running the line faster than the 250 kbit/s rate...
Is your installation ready for Overdrive? A pre-flight checklist
Twelve questions covering cable, topology, fixtures and verification. Answer each one yes, no, or don't know, and be hon...
Overdrive mode: your fixtures decide whether it works
Most people approach Overdrive as a cabling question. Cabling is the part you can see, specify and control, and it does...
Browse User Manuals
View all user manuals (20) →Popular Articles
MacOS: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
Open DMX USB: macOS software not recognizing device
This guide is designed to help Open DMX USB / Open Widget users discover their device which is currently not being recog...
ODE Mk2 (70405/70406)
DISCONTINUED May 2022: This product has been superseded by an updated version 70407. Features: Easy to use: The ODE Po...
EMU Licensing
EMU has moved away from a traditional subscription model. Both the annual and monthly plans now lead to a perpetual lice...
Recently Updated
RDM Kit range (70511/70531/70532/70533/70534): Legacy Product
DISCONTINUED: These product has been discontinued: RDM License Key (70511) / RDM Kit (70531) Features: Unlock...
E-Streamer (70710/70711): Legacy Product
DISCONTINUED: This product has been superseded by the S-Play 70092. Features: Stream multiple Universes: C...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
ELM 2026 Upgrade Licensing - Key facts
The current version of ELM is ELM 2026. Am I eligible for a free upgrade to ELM 2026? You qualify for a free upgrade to...
MacOS: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support