How can we help you?
Search our knowledge base for answers to common questions
Browse by Category
Find what you're looking for by exploring our categories
Popular Articles
MacOS: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
ODE Mk2 (70405/70406)
DISCONTINUED May 2022: This product has been superseded by an updated version 70407. Features: Easy to use: The...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2...
Install FTDI Drivers
What is an FTDI Driver? All ENTTEC DMX USB use FTDI chips as part of their circuitry to communicate with a computer th...
Windows: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
Recently Updated
DMX USB Pro Mk2: Error Mode
If the device is in error mode (static Red LED), this could have been caused by a driver or a firmware issue, which wil...
Windows: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
EMU Licensing
EMU has moved away from a traditional subscription model. Both the annual and monthly plans now lead to a perpetual lice...
DMXIS (70570): Legacy Product
Important: what this means for you DMXIS lifecycle: Production stopped in 2019. Decommissioning officially announce...
eDMX (Art-Net / sACN): Output Merging
There are several different methods of merging & combining DMX. We’ve outlined the methods below alongside a list of th...
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support