How can we help you?
Search our knowledge base for answers to common questions
Browse by Category
Find what you're looking for by exploring our categories
Popular Articles
MacOS: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
ODE Mk2 (70405/70406)
DISCONTINUED May 2022: This product has been superseded by an updated version 70407. Features: Easy to use: The...
Install FTDI Drivers
What is an FTDI Driver? All ENTTEC DMX USB use FTDI chips as part of their circuitry to communicate with a computer th...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2...
Windows: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
Recently Updated
DMXIS (70570): Legacy Product
Important: what this means for you DMXIS lifecycle: Production stopped in 2019. Decommissioning officially announce...
EMU — Free to Download, Premium is Optional
EMU is free to download and use forever EMU is free to download and use forever. There is no trial period, no expiry, no...
EMU Licensing
EMU has moved away from a traditional subscription model. Both the annual and monthly plans now lead to a perpetual lice...
Check your EMU version and upgrade to the latest
1. Check your current EMU version The version number is shown in two places inside EMU: Settings menu — open the Sett...
How to transfer your EMU licence if the old laptop is dead
If your laptop or PC has died and you can no longer deactivate the EMU licence on it, you can still transfer the licence...
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support