How can we help you?
Search our knowledge base for answers to common questions
Browse by Category
Find what you're looking for by exploring our categories
Recently Added
How to create and import a 3D shape CSV into ELM
ELM 2026 introduces 3D shape import, letting you build a lighting rig in any geometry you can describe and drive it as a...
E-Streamer (70710/70711): Legacy Product
DISCONTINUED: This product has been superseded by the S-Play 70092. Features: Stream multiple Universes: C...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
ELM 2026 Upgrade Licensing - Key facts
The current version of ELM is ELM 2026. Am I eligible for a free upgrade to ELM 2026? You qualify for a free upgrade to...
Overdrive mode: your fixtures decide whether it works
Most people approach Overdrive as a cabling question. Cabling is the part you can see, specify and control, and it does...
Overdrive mode: cabling and topology requirements
Plan an Overdrive run on DMX-rated 120 ohm shielded twisted pair, up to roughly 60 m (about 200 ft), with no more than 3...
Browse User Manuals
View all user manuals (20) →Popular Articles
MacOS: Software not recognizing DMX USB Pro
This guide is designed to help DMX USB Pro users discover their device which is currently not being recognized or found...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
Open DMX USB: macOS software not recognizing device
This guide is designed to help Open DMX USB / Open Widget users discover their device which is currently not being recog...
ODE Mk2 (70405/70406)
DISCONTINUED May 2022: This product has been superseded by an updated version 70407. Features: Easy to use: The ODE Po...
EMU Licensing
EMU has moved away from a traditional subscription model. Both the annual and monthly plans now lead to a perpetual lice...
Recently Updated
How to create and import a 3D shape CSV into ELM
ELM 2026 introduces 3D shape import, letting you build a lighting rig in any geometry you can describe and drive it as a...
RDM Kit range (70511/70531/70532/70533/70534): Legacy Product
DISCONTINUED: These product has been discontinued: RDM License Key (70511) / RDM Kit (70531) Features: Unlock...
E-Streamer (70710/70711): Legacy Product
DISCONTINUED: This product has been superseded by the S-Play 70092. Features: Stream multiple Universes: C...
USB>DMX: Compatible USB Software
Recommended ENTTEC Control Software: Name Operating System Software Use Purchase Options DMX USB Pro Mk2 (70...
ELM 2026 Upgrade Licensing - Key facts
The current version of ELM is ELM 2026. Am I eligible for a free upgrade to ELM 2026? You qualify for a free upgrade to...
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support